okpk Privacy Policy — How Your Information Is Protected

This Privacy Policy okpk Applies to the okpk.my platform. It explains what information we collect and how we use it when you visit our website, open an account, play games, or contact our customer service.

okpkBy using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

We place the highest importance on protecting personal information and handle all data collection and processing in line with international data protection standards.

okpk Information is collected in several ways. Details are outlined below:

What you provide directly

• Full name, email address, and phone number (collected at registration)
• Date of birth and residential address
• Copy of national ID or passport (during KYC verification)
• Payment method details (mobile banking number, bank account)
• Records of customer service interactions

Automatically Collected Information

• IP address and device information (operating system, browser)
• Login times, session data, and page visit history
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

okpk Your information is used only for specific, lawful purposes. The table below outlines the main reasons:

We never sell your information to third parties for advertising purposes. Only okpkYour information is used to improve our services and deliver a better experience for you.

okpk Your personal information is shared only in limited circumstances and under strict rules. We never sell your data.

Who Information May Be Shared With

• Payment providers: Only the information necessary to complete a transaction is shared with the relevant payment provider.
• Game providers: Limited information may be shared to facilitate the provision of gaming services.
• KYC verification services: Secure third-party services are used for identity verification.
• Authorities and regulatory bodies: Information may be disclosed to relevant authorities where required by law.

okpk Industry-standard technologies and practices are used to protect your information.

• SSL/TLS encryption: 256-bit encryption is applied to all data transfers.
• Firewall and intrusion detection: Multiple layers of security are in place to prevent unauthorized access.
• Encrypted password: Your password is stored in hashed form only — it cannot be read in plain text.
• Access controls: Only authorized personnel may access your information, and only when necessary.
• Regular security reviews: Third-party experts conduct regular audits of our systems.

While we take every precaution, no internet service can guarantee 100% security. Please use a strong password for your account and never share it with anyone.

okpk Your information is not kept longer than necessary. However, certain data must be retained for a defined period to meet legal and regulatory requirements.

• Account information is retained for as long as your account remains active.
• After account closure, certain information may be retained for up to 5 years for legal compliance purposes.
• Transaction history is retained for a set period in accordance with applicable regulations.
• Data collected through cookies is generally deleted within 12 months.

okpk The website uses cookies — small text files stored on your device.

Types of cookies we use

• Essential cookies: Login sessions and security functions are essential for the site to operate.
• Functional cookies: Remembers your preferences and settings (such as language selection).
• Analytics cookies: Used to understand which parts of the site are most visited. Data is kept anonymous.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

You have a number of rights under personal data protection laws. okpk Respects these rights.

okpk For users aged 18 and above only. We do not knowingly collect or store information from anyone under the age of 18.

If we become aware that information from a minor has been collected inadvertently, we will immediately delete that data and close the associated account.

okpk This privacy policy may be updated from time to time. Any changes will be reflected on this page with a revised date, and members will be notified by email for significant updates.

Continuing to use our services after any changes have been made constitutes your acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, concerns, or requests to exercise your rights, please contact us:

• Email: [email protected]
• Live chat: 24/7 Support (click the Live Chat button on the site)

We typically respond within 3 business days. Complex requests may take up to 30 days.